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Human capital management

PZU AR 2020 > Capitals (IIRC) > Human capital > Human capital management
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We are responsible - „we strive to manage employee knowledge carefully and responsibly. We build an effective legal and business structure in the PZU Group aligned to its business profile, thereby enabling us to do business effectively.”

The fundamental document regulating the issue of managing employee matters is the „Human capital management policy in the PZU Group” adopted in 2018. Its objective is, in particular, to lend support to the execution of the PZU Group strategy by doing the following:

  • safeguarding business needs in human capital management;
  • ensuring coherent and integrated rules for human capital management;
  • conducting coherent actions in human capital management.

In addition, topics related to managing employee issues have been captured in the “Best Practices of the PZU Group” that define:

  • common values and rules for ethical management;
  • competence development;
  • occupational safety and health.

[GRI 102-8]

Data pertaining to employees and other persons working for the organization

At the end of 2020, the PZU Group had 39,857 employees (converted into FTEs); 26% of them were employed in PZU and PZU Życie, 5% in the health area, 19% in the Alior Bank Group, 37% in the Pekao Group and 7% in foreign companies.

Total number of employees (converted into FTEs)

Total number of employees (converted into FTEs)

PZU Group employees by gender (converted into FTEs) in 2019 and 2020

PZU Group employees by gender (converted into FTEs) in 2019 and 2020

Women account for the majority of employees across the PZU Group (67%).

Women constitute the largest percentage of the staff of PZU Zdrowie and its subsidiaries: approx. 85% of the persons employed. This percentage is 72% in the Pekao Group. Women account for a vast majority also in our foreign companies, i.e. as much as 74%.

PZU Group employees by type of contract (converted into FTEs) in 2019 and 2020

PZU Group employees by type of contract (converted into FTEs) in 2019 and 2020

In the PZU Group, 87% of employees work under employment contracts executed for an indefinite term. The highest percentage of staff (converted into FTEs) who work under employment contracts for an indefinite term is in foreign companies (95%) and the lowest is in LINK4 (70%).

Total number of employees by age group (converted into FTEs) in 2019 and 2020

Total number of employees by age group (converted into FTEs) in 2019 and 2020

Among the three age groups identified above, the most numerous is the group of employees aged 30–50; it comprised 66% of employees in 2020 and 65% in 2019. LINK4 employs the highest number of people under 30 (33% in 2020). Conversely, the Pekao Group has the highest number of employees over 50 (31% in 2020).

Employees by FTE portion (converted into persons) in 2019 and 2020

Employees by FTE portion (converted into persons) in 2019 and 2020

Most PZU Group staff are employed full-time: 72%. The highest percentage of the staff are employed on such terms in LINK4 (97%), while the lowest – in PZU Życie (17%). The low percentage of people employed full-time at PZU Życie results from the fact that employment is often shared between PZU Życie and PZU.

PZU Group Employees by employment structure (converted into persons) 2019 and 2020

PZU Group Employees by employment structure (converted into persons) 2019 and 2020

The employment structure did not change significantly in 2020 in the PZU Group. Persons employed in managerial positions accounted for 14% of the total, just as one year earlier (13%). In the Group, it is PZU Życie that has the highest percentage of persons holding managerial positions in relation to the number of employees in the company (20%). In other PZU Group companies this ratio was respectively: in PZU 16%, in LINK4 14%, in the Pekao Group 12%, in the Alior Bank Group 12%, in foreign companies 14%.

[GRI 401-1]

Total number of newly-hired employees by gender (converted into FTEs)

Total number of newly-hired employees by gender (converted into FTEs)

Total number of newly-hired employees by gender (converted into FTEs)

Total number of newly-hired employees by age (converted into FTEs)

Total number of newly-hired employees by age (converted into FTEs)

Total number of newly-hired employees by age (converted into FTEs)

Total number of cases of attrition among employees by gender (converted into FTEs)

Total number of cases of attrition among employees by gender (converted into FTEs)

Total number of cases of attrition among employees by gender (converted into FTEs)

Total number of cases of attrition among employees by age (converted into FTEs)

Total number of cases of attrition among employees by age (converted into FTEs)

Total number of cases of attrition among employees by age (converted into FTEs)

Total number of voluntary terminations and dismissals converted into FTEs in the PZU Group:

  • in 2019: 6,519
  • in 2020: 5,953

Turnover ratio (terminations, dismissals) among all PZU Group employees hired under employment contracts:

  • in 2019: 15.9%
  • in 2020: 14.9%

The ratio takes into account internal turnover, i.e. within the PZU Group.

[GRI 405-2]

Average base salary ratio of women to men: Gender Pay Gap (GPG)

Average base salary ratio of women to men: Gender Pay Gap (GPG)