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Index of GRI

PZU AR 2020 > About the report > Index of GRI
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[GRI 102-55]

  GRI Standard number Number of the indicator Indicator
         
  Reporting assumptions and bases
  GRI 101   Reporting assumptions and bases  
  Profile indicators
  Organization profile
  GRI 102 102-1 Name of the organization About the Group
  GRI 102 102-2 Description of the organization’s activity, primary brands, products, and/or services About the Group
  GRI 102 102-3 Location of organization’s headquarters PZU Head Office Warsaw, al. Jana Pawła II 24
  GRI 102 102-4 Location of operating activities About the Group
  GRI 102 102-6 Markets served About the Group
  GRI 102 102-7 Scale of the organization About the Group Financial effectiveness
  GRI 102 102-8 Information on employees and other workers Human capital management; Additional HR data
  GRI 102 102-9 Description of the supply chain Cooperation with suppliers
  GRI 102 102-10 Significant changes during the reporting period regarding size, structure, form of ownership and value chain The following changes transpired in the structure of the PZU Group in 2020 up to the date of publication of these financial statements:
  • On 2 January 2020, Specjalistyczna Przychodnia Przemysłowa “PROFMED” sp. z o.o. merged with Centrum Medyczne Medica Sp. z o.o.;
  • On 19 February 2020, Alior Bank acquired a 100% stake in Harberton sp. z o.o.;
  • On 17 April 2020, RBL_VC sp. z o.o. ASI S.K.A, a company established by Alior Bank and RBL_VC sp. z o.o. on 21 November 2019, was registered in the National Court Register;
  • On 3 June 2020, Harberton Sp. z o.o., a wholly-owned subsidiary of Alior Bank SA, and Lurena Investments B.V., entered into a final share purhase agreement. On its basis, Alior Bank indirectly acquired 108,824,007 shares in RUCH SA, representing in total 100% of the company’s share capital, for the price of PLN 1. Haberton Sp. z o.o. became an indirect parent of the following wholly-owned subsidiaries of RUCH SA: Fincores Business Solutions sp. z o.o., RUCH Detal SA, RUCH Marketing sp. z o.o., RUCH Nieruchomości V sp. z o.o.;
  • On 30 June 2020, PZU Zdrowie merged with Alergo-Med Sp. z o.o., and Bonus- Diagnosta Sp. z o.o. merged with Asklepios Diagnostyka Sp. z o.o.;
  • On 1 September 2020, a joint stock company PZU Projekt 01 SA was established with the share capital of PLN 150 thousand.
  • On 30 October 2020, PZU Zdrowie merged with FCM Zdrowie sp. z o.o. As a result of that transaction, all assets of FCM Zdrowie sp. z o.o were taken over by PZU Zdrowie and FCM Zdrowie sp. z o.o. ceased to exist;
  • On 30 October 2020, PZU Zdrowie acquired 24,000 shares in CM Gamma sp. z o.o. with a par value of PLN 50 each, as a result of which the stake held by PZU Zdrowie in CM Gamma sp. z o.o. rose from 60.46% to 100%;
  • On 3 November 2020, PZU acquired 96,000,000 shares in Armatura Kraków SA with a par value of PLN 1 each. The shares were released on 10 November 2020. Consequently PZU holds 100% of the share capital and has 100% votes in Armatura Kraków SA;
  • On 24 November 2020, the ownership structure of RUCH SA changed, as a result of which PZU and PZU Życie now hold 14.5% each in the share capital and 14.5% each of votes in Ruch SA, while Alior Bank holds 6% in the share capital and 6% of votes in Ruch SA;
  • On 7 January 2021 Corsham sp. z o.o. sold all owned shares of PayPo sp. z o.o.;
  • On 1 February 2021 Haberton sp z o.o. was liquidated. National Court Register registered the change on 25 February 2021;
  GRI 102 102-11 Precautionary Principle or approach Preventing corruption and conflicts of interest
  GRI 102 102-12 External initiatives, externally developed economic, environmental and social charters, principles, or other initiatives to which the organization subscribes or which it endorses PZU Group’s social commitment; Business in the face of climate change
  GRI 102 102-13 Membership in associations and organizations Stakeholders
  Strategy
  GRI 102 102-14 Statement of senior management CEO letter
  GRI 102 Description of key impacts, opportunities and risks Innovations; COVID-19 pandemic; Climate change; ESG risks
  Ethics and integrity
  GRI 102 102-16 Organization’s values, code of ethics, principles and norms of behavior Ethical foundations of doing business
  GRI 102 102-17 Mechanisms for advice and concerns about ethics; internal and external mechanisms
making it possible to obtain advice regarding the behaviors in ethical and legal issues and issues associated with the organization’s integrity
Whistleblowing System
  Organizational governance
GRI 102 102-20 Executive-level responsibility for environmental, social and corporate governance topics CSR strategy (2017-2020)
         
  Stakeholder engagement
  GRI 102 102-40 List of stakeholder groups engaged by the reporting organization Stakeholders
  GRI 102 102-41 Employees subject to collective bargaining agreements Working conditions
  GRI 102 102-42 Basis for identification and selection of stakeholders engaged by the organization Stakeholders | PZU AR 2020 (silk-sh.eu)
  GRI 102 102-43 Approach to stakeholder engagement, including the frequency of engagement Stakeholders | PZU AR 2020 (silk-sh.eu)
  GRI 102 102-44 Key issues and concerns raised by stakeholders and the organization’s response, also by reporting them Stakeholders | PZU AR 2020 (silk-sh.eu)
  Reporting practice
  GRI 102 102-45 Entities included in the consolidated financial statements Materiality matrix
  GRI 102 102-46 Process of defining the contents of the report and topic boundaries Materiality matrix
  GRI 102 102-47 Identified key topics Materiality matrix
  GRI 102 102-48 Restatements of information, explanation of the effect of any adjustments to the information contained in previous reports as well as the reasons for their inclusion and their impact (e.g., mergers, acquisitions, change of year/reference period, nature of business, measurement methods) Due to the extended scope of collected data, strengthening the quality of the management system and the carried out internal verification process, the information presented in the 2019 report were subject to correction.
  GRI 102 102-49 Changes in reporting There were no significant changes from the previous report concerning the scope and extent of the report.
  GRI 102 102–50 Reporting period From 1 January 2020 to 31 December 2020.
  GRI 102 102-51 Date of publication of the last report The last report was published 12 March 2020 and pertained 2019 data.
  GRI 102 102-52 Reporting cycle Annual
  GRI 102 102-53 Contact details Piotr Wiśniewski

Investor Relations Manager
daneniefinansowe@pzu.pl
  GRI 102 102-54 Claims of reporting in accordance with the GRI Standards, specification of whether the report has been prepared in accordance with the GRI Standard in the Core or Comprehensive version This report has been prepared in accordance with the GRI Standards: Core option.
  GRI 102 102-55 GRI content index Index of GRI
  GRI 102 102-56 External assurance, the policy and the current policy concerning third party verification of the report The report is not subject to third party verification.
  Approach to management
  GRI 103 103-1 Explanation of the material topic and its Boundary Materiality matrix
  GRI 103 103-2 Approach to management and its components CSR strategy(2017-2020); Client at the center; Innovations; Responsible sales; Cybersecurity; Employee matters; Working conditions; Employee development; Knowledge sharing; Diversity and respecting human rights; PZU Group’s social commitment; Medical care; Improvement of living conditions in local communities; Direct and indirect impact on the natural environment; COVID-19 pandemic; Climate change; ESG risks; Ethical foundations of doing business; Preventing corruption and conflicts of interest; Transaction security
  GRI 103 103-3 Evaluation of the management approach CSR strategy(2017-2020); Client at the center; Innovations; Employee development; Knowledge sharing; Improvement of living conditions in local communities; COVID-19 pandemic; Climate change; ESG risks; Ethical foundations of doing business; Preventing corruption and conflicts of interest
  Thematic indicators:
  Economic topics:
  Economic results:
  GRI 201 201-1 Direct economic value generated and distributed (taking into account revenues, operating expenses, employee salaries, subsidies and other investments for communities, retained profits and disbursements for capital owners and state institutions) Financial effectiveness
  Combating corruption
  GRI 205 205-1 Operations assessed for risks related to corruption Preventing corruption and conflicts of interest
  GRI 205 205-2 Communication and training on anticorruption policies and procedures in the organization Preventing corruption and conflicts of interest
  GRI 205 205-3 Confirmed cases of corruption and actions taken Preventing corruption and conflicts of interest
  Violating the rules of free competition
  GRI 206 206-1 Legal steps taken against the organization for anti-competitive behavior, anti-trust, and monopoly practices Transaction security
Tax transparency
  GRI 207 207-1 Approach to tax Tax transparency
  GRI 207 207-2 Tax governance, control, and risk management Tax transparency
  GRI 207 207-3 Stakeholder engagement and management of concerns related to tax Tax transparency
  GRI 207 207-3 Country-by-country reporting Tax transparency
  Environmental topics
  Materials
  GRI 301 301-1 Raw materials/materials used by weight and volume Direct and indirect impact on the natural environment
  Energy
  GRI 302 302-1 Energy consumption by the organization, taking into account the types of raw materials Direct and indirect impact on the natural environment
  GRI 302 302-4 Reduction of consumption of energy Direct and indirect impact on the natural environment
  Compliance with environmental regulations
  GRI 303 303-5 Total water consumption by source Direct and indirect impact on the natural environment
Emissions
  GRI 305 305-1 Total direct (Scope 1) gas emissions Direct and indirect impact on the natural environment
  GRI 305 305-2 Total energy indirect (Scope 2) greenhouse gas emissions Direct and indirect impact on the natural environment
  GRI 305 305-3 Other indirect (Scope 3) greenhouse gas emissions Direct and indirect impact on the natural environment
  GRI 305 305-4 GHG emissions intensity Direct and indirect impact on the natural environment
  GRI 305 305-5 Reduction GHG emissions Direct and indirect impact on the natural environment
  Compliance with environmental regulations
  GRI 307 307-1 Cash value of penalties and total number of non-financial sanctions for non-compliance with the law and/or regulations on environmental protection Direct and indirect impact on the natural environment
  Social topics
  Employment
  GRI 401 401-1 New employee hires and employee turnover Human capital management
  Occupational safety and health
  GRI 403 403-2 Rate for injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities Working conditions
  Education and training
  GRI 404 404-1 Average number of hours of training per year per employee Employee development
  GRI 404 404-2 Managerial skill development and continuing education programs supporting continuity of employment of employees and transition assistance programs Employee development
  GRI 404 404-3 Percentage of employees receiving regular performance and career development reviews, by gender and employment category Employee development
  Diversity and equal opportunity
  GRI 405 405-1 Composition of supervisory bodies and employees broken down into employee groups by gender, age and other diversity factors Additional HR data; Diversity and respecting human rights
  GRI 405 405-2 Ratio of basic salary and remuneration of women to men Human capital management
  Counteracting discrimination
  GRI 406 406-1 Incidents of discrimination and corrective actions taken Diversity and respecting human rights
  Marketing and labeling products and services
  GRI 417 417-1 Internal requirements for product and service information and labeling Responsible sales
  GRI 417 417-2 Incidents of non-compliance with regulations and voluntary codes for product and service information labeling Responsible sales
  GRI 417 417-3 Incidents of non-compliance with regulations and voluntary codes concerning marketing communications Responsible sales
  Client privacy protection
  GRI 418 418-1 Substantiated complaints regarding breaches of client privacy and data loss Cybersecurity
  Compliance with social and economic regulations
  GRI 419 419-1 Non-compliance with laws and regulations in the social and economic area Transaction security; Diversity and respecting human rights
  Sector-specific aspect: local communities
  G4-FS13   Access points to sparsely populated areas that are less economically developed Responsible sales
  G4-FS14   Initiatives undertaken to improve access to financial services for disfavored persons About the Group; Responsible sales; Diversity and respecting human rights
  G4-FS15   Policies for the fair design and sale of financial products and services Responsible sales
  G4-FS16   Initiatives to enhance financial literacy by type of beneficiary Knowledge sharing