Index of GRI
GRIs
[GRI 102-55]
| GRI Standard number | Number of the indicator | Indicator | ||
| Reporting assumptions and bases | ||||
| GRI 101 | Reporting assumptions and bases | |||
| Profile indicators | ||||
| Organization profile | ||||
| GRI 102 | 102-1 | Name of the organization | About the Group | |
| GRI 102 | 102-2 | Description of the organization’s activity, primary brands, products, and/or services | About the Group | |
| GRI 102 | 102-3 | Location of organization’s headquarters | PZU Head Office Warsaw, al. Jana Pawła II 24 | |
| GRI 102 | 102-4 | Location of operating activities | About the Group | GRI 102 | 102-6 | Markets served | About the Group |
| GRI 102 | 102-7 | Scale of the organization | About the Group; Financial effectiveness | |
| GRI 102 | 102-8 | Information on employees and other workers | Human capital management; Additional HR data | |
| GRI 102 | 102-9 | Description of the supply chain | Cooperation with suppliers | |
| GRI 102 | 102-10 | Significant changes during the reporting period regarding size, structure, form of ownership and value chain | The following changes transpired in the structure of the PZU Group in 2020 up to the date of publication of these financial statements:
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| GRI 102 | 102-11 | Precautionary Principle or approach | Preventing corruption and conflicts of interest | |
| GRI 102 | 102-12 | External initiatives, externally developed economic, environmental and social charters, principles, or other initiatives to which the organization subscribes or which it endorses | PZU Group’s social commitment; Business in the face of climate change | |
| GRI 102 | 102-13 | Membership in associations and organizations | Stakeholders | |
| Strategy | ||||
| GRI 102 | 102-14 | Statement of senior management | CEO letter | |
| GRI 102 | Description of key impacts, opportunities and risks | Innovations; COVID-19 pandemic; Climate change; ESG risks | Ethics and integrity | |
| GRI 102 | 102-16 | Organization’s values, code of ethics, principles and norms of behavior | Ethical foundations of doing business | |
| GRI 102 | 102-17 | Mechanisms for advice and concerns about ethics; internal and external mechanisms making it possible to obtain advice regarding the behaviors in ethical and legal issues and issues associated with the organization’s integrity |
Whistleblowing System | |
| Organizational governance | ||||
| GRI 102 | 102-20 | Executive-level responsibility for environmental, social and corporate governance topics | CSR strategy (2017-2020) | |
| Stakeholder engagement | ||||
| GRI 102 | 102-40 | List of stakeholder groups engaged by the reporting organization | Stakeholders | |
| GRI 102 | 102-41 | Employees subject to collective bargaining agreements | Working conditions | |
| GRI 102 | 102-42 | Basis for identification and selection of stakeholders engaged by the organization | Stakeholders | |
| GRI 102 | 102-43 | Approach to stakeholder engagement, including the frequency of engagement | Stakeholders | |
| GRI 102 | 102-44 | Key issues and concerns raised by stakeholders and the organization’s response, also by reporting them | Stakeholders | |
| Reporting practice | ||||
| GRI 102 | 102-45 | Entities included in the consolidated financial statements | Materiality matrix | |
| GRI 102 | 102-46 | Process of defining the contents of the report and topic boundaries | Materiality matrix | |
| GRI 102 | 102-47 | Identified key topics | Materiality matrix | |
| GRI 102 | 102-48 | Restatements of information, explanation of the effect of any adjustments to the information contained in previous reports as well as the reasons for their inclusion and their impact (e.g., mergers, acquisitions, change of year/reference period, nature of business, measurement methods) | Due to the extended scope of collected data, strengthening the quality of the management system and the carried out internal verification process, the information presented in the 2019 report were subject to correction. | |
| GRI 102 | 102-49 | Changes in reporting | There were no significant changes from the previous report concerning the scope and extent of the report. | |
| GRI 102 | 102–50 | Reporting period | From 1 January 2020 to 31 December 2020. | |
| GRI 102 | 102-51 | Date of publication of the last report | The last report was published 12 March 2020 and pertained 2019 data. | |
| GRI 102 | 102-52 | Reporting cycle | Annual | |
| GRI 102 | 102-53 | Contact details |
Piotr Wiśniewski Investor Relations Manager daneniefinansowe@pzu.pl |
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| GRI 102 | 102-54 | Claims of reporting in accordance with the GRI Standards, specification of whether the report has been prepared in accordance with the GRI Standard in the Core or Comprehensive version | This report has been prepared in accordance with the GRI Standards: Core option. | |
| GRI 102 | 102-55 | GRI content index | Index of GRI | |
| GRI 102 | 102-56 | External assurance, the policy and the current policy concerning third party verification of the report | The report is not subject to third party verification. | |
| Approach to management | ||||
| GRI 103 | 103-1 | Explanation of the material topic and its Boundary | Materiality matrix | |
| GRI 103 | 103-2 | Approach to management and its components | CSR strategy(2017-2020); Client at the center; Innovations; Responsible sales; Cybersecurity; Employee matters; Working conditions; Employee development; Knowledge sharing; Diversity and respecting human rights; PZU Group’s social commitment; Medical care; Improvement of living conditions in local communities; Direct and indirect impact on the natural environment; COVID-19 pandemic; Climate change; ESG risks; Ethical foundations of doing business; Preventing corruption and conflicts of interest; Transaction security | |
| GRI 103 | 103-3 | Evaluation of the management approach | CSR strategy(2017-2020); Client at the center; Innovations; Employee development; Knowledge sharing; Improvement of living conditions in local communities; COVID-19 pandemic; Climate change; ESG risks; Ethical foundations of doing business; Preventing corruption and conflicts of interest | |
| Thematic indicators: | ||||
| Economic topics: | ||||
| Economic results: | ||||
| GRI 201 | 201-1 | Direct economic value generated and distributed (taking into account revenues, operating expenses, employee salaries, subsidies and other investments for communities, retained profits and disbursements for capital owners and state institutions) | Financial effectiveness | |
| Combating corruption | ||||
| GRI 205 | 205-1 | Operations assessed for risks related to corruption | Preventing corruption and conflicts of interest | |
| GRI 205 | 205-2 | Communication and training on anticorruption policies and procedures in the organization | Preventing corruption and conflicts of interest | |
| GRI 205 | 205-3 | Confirmed cases of corruption and actions taken | Preventing corruption and conflicts of interest | |
| Violating the rules of free competition | ||||
| GRI 206 | 206-1 | Legal steps taken against the organization for anti-competitive behavior, anti-trust, and monopoly practices | Transaction security | |
| Tax transparency | ||||
| GRI 207 | 207-1 | Approach to tax | Tax transparency | |
| GRI 207 | 207-2 | Tax governance, control, and risk management | Tax transparency | |
| GRI 207 | 207-3 | Stakeholder engagement and management of concerns related to tax | Tax transparency | |
| GRI 207 | 207-3 | Country-by-country reporting | Tax transparency | |
| Environmental topics | Materials | |||
| GRI 301 | 301-1 | Raw materials/materials used by weight and volume | Direct and indirect impact on the natural environment | |
| Energy | ||||
| GRI 302 | 302-1 | Energy consumption by the organization, taking into account the types of raw materials | Direct and indirect impact on the natural environment | |
| GRI 302 | 302-4 | Reduction of consumption of energy | Direct and indirect impact on the natural environment | |
| Compliance with environmental regulations | ||||
| GRI 303 | 303-5 | Total water consumption by source | Direct and indirect impact on the natural environment | |
| Emissions | ||||
| GRI 305 | 305-1 | Total direct (Scope 1) gas emissions | Direct and indirect impact on the natural environment | |
| GRI 305 | 305-2 | Total energy indirect (Scope 2) greenhouse gas emissions | Direct and indirect impact on the natural environment | |
| GRI 305 | 305-3 | Other indirect (Scope 3) greenhouse gas emissions | Direct and indirect impact on the natural environment | |
| GRI 305 | 305-4 | GHG emissions intensity | Direct and indirect impact on the natural environment | |
| GRI 305 | 305-5 | Reduction GHG emissions | Direct and indirect impact on the natural environment | |
| Compliance with environmental regulations | ||||
| GRI 307 | 307-1 | Cash value of penalties and total number of non-financial sanctions for non-compliance with the law and/or regulations on environmental protection | Direct and indirect impact on the natural environment | |
| Social topics | ||||
| Employment | ||||
| GRI 401 | 401-1 | New employee hires and employee turnover | Human capital management | |
| Occupational safety and health | ||||
| GRI 403 | 403-2 | Rate for injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities | Working conditions | |
| Education and training | ||||
| GRI 404 | 404-1 | Average number of hours of training per year per employee | Employee development | |
| GRI 404 | 404-2 | Managerial skill development and continuing education programs supporting continuity of employment of employees and transition assistance programs | Employee development | |
| GRI 404 | 404-3 | Percentage of employees receiving regular performance and career development reviews, by gender and employment category | Employee development | |
| Diversity and equal opportunity | ||||
| GRI 405 | 405-1 | Composition of supervisory bodies and employees broken down into employee groups by gender, age and other diversity factors | Additional HR data; Diversity and respecting human rights | |
| GRI 405 | 405-2 | Ratio of basic salary and remuneration of women to men | Human capital management | |
| Counteracting discrimination | ||||
| GRI 406 | 406-1 | Incidents of discrimination and corrective actions taken | Diversity and respecting human rights | |
| Marketing and labeling products and services | ||||
| GRI 417 | 417-1 | Internal requirements for product and service information and labeling | Responsible sales | |
| GRI 417 | 417-2 | Incidents of non-compliance with regulations and voluntary codes for product and service information labeling | Responsible sales | |
| GRI 417 | 417-3 | Incidents of non-compliance with regulations and voluntary codes concerning marketing communications | Responsible sales | |
| Client privacy protection | ||||
| GRI 418 | 418-1 | Substantiated complaints regarding breaches of client privacy and data loss | Cybersecurity | Compliance with social and economic regulations |
| GRI 419 | 419-1 | Non-compliance with laws and regulations in the social and economic area | Transaction security; Diversity and respecting human rights | |
| Sector-specific aspect: local communities | ||||
| G4-FS13 | Access points to sparsely populated areas that are less economically developed | Responsible sales | ||
| G4-FS14 | Initiatives undertaken to improve access to financial services for disfavored persons | About the Group; Responsible sales; Diversity and respecting human rights | ||
| G4-FS15 | Policies for the fair design and sale of financial products and services | Responsible sales | ||
| G4-FS16 | Initiatives to enhance financial literacy by type of beneficiary | Knowledge sharing | ||